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FAQs

Booking and Ordering

  • To sign up for a program, click on “My Account” to Register an Account with us.
  • If you already have an account with us, simply login to your existing account.
  • Once you’re signed in, you can add the Programs/Products that you would like to sign up/purchase to your Shopping Cart.
  • You can now checkout and proceed to make payment.

Payment

We accept 3 types of Payment.

  • POSB/DBS iBanking/ATM Transfer
    • All customers are required to make payment within a 24 hours time frame to secure your slot. 

    • Do check your email for Order Invoice after you’ve placed your order.

    • Reply to the Order Invoice email with your proof of payment.
    • Your slot is only confirmed after you’re received a confirmation email from SistersCookies
  • PayNOW
    • All customers are required to make payment within a 24 hours time frame to secure your slot.

    • Do check your email for Order Invoice after you’ve placed your order.

    • Reply to the Order Invoice email with your proof of payment.
    • Your slot is only confirmed after you’re received a confirmation email from SistersCookies
  • PayPal
    • Immediate Payment is required.
    • Your payment will be verified within 24 hours.
    • You will receive a confirmation email from SistersCookies once your payment is received.

For all other enquiries, please reach out to us via our Facebook Messenger or email us at info@sisterscookies.com.sg